The Future of Manufacturing is Circular: How Salesforce and IoT are Leading the Charge

The Future of Manufacturing is Circular: How Salesforce and IoT are Leading the Charge The global manufacturing landscape is undergoing a seismic shift. The traditional “take, make, dispose” model is proving unsustainable, giving way to a more resilient and responsible paradigm: the circular economy. For forward-thinking manufacturing leaders, this transition isn’t just an ethical […]
The Future of Service is Self-Service: Empowering Customers and Boosting Efficiency with Salesforce and AI

The Future of Service is Self-Service: Empowering Customers and Boosting Efficiency with Salesforce and AI In today’s on-demand economy, the definition of exceptional customer service has fundamentally changed. The new benchmark for excellence isn’t just a friendly agent on the other end of the line; it’s the ability for customers to find their own […]