Real-time agent data sounds great, but without the right plan, it can create more problems than it solves.
3 Hidden Challenges of Real-Time Agent Data In today’s business world, everyone is talking about real-time data. It sounds like the perfect solution: instant updates, fast decisions, and full visibility into your team’s performance. Imagine a dashboard that shows exactly what’s happening—right now. But here’s the catch: going real-time isn’t as simple as flipping a […]
